What are the important factors for the software testing tool selection?

While introducing the tool in the organization it must match a need within the organization, and solve that need in a way that is both effective and efficient. The tool should help in building the strengths of the organization and should also address its weaknesses. The organization needs to be ready for the changes that will come along with the new tool.

If the current testing practices are not good enough and the organization is not mature, then it is always recommended to improve testing practices first rather than to try to find tools to support poor practices. Automating chaos just gives faster chaos!

Certainly, we can sometimes improve our own processes in parallel with introducing a tool to support those practices and we can always pick up some good ideas for improvement from the ways that the tools work. However, do not depend on the tool for everything, but it should provide support to your organization as expected.

The following factors are important during tool selection:

  • Assessment of the organization’s maturity (e.g. readiness for change);
  • Identification of the areas within the organization where tool support will help to improve testing processes;
  • Evaluation of tools against clear requirements and objective criteria;
  • Proof-of-concept to see whether the product works as desired and meets the requirements and objectives defined for it;
  • Evaluation of the vendor (training, support and other commercial aspects) or open-source network of support;
  • Identifying and planning internal implementation (including coaching and mentoring for those new to the use of the tool).